Millgate News

Millgate News

Fantastic Microsoft bookings App for Office365

11th May 2017 by Luke Dodson

Microsoft Bookings: began as an extension for Office 365. It’s a service that allows users/customers to schedule appointments with business. Now released as an app Microsoft bookings will give us an easier option to handle appointments from our phone, computer or tablet.

All bookings can be made without the need for a phone call also Bookings handles sending confirmation or reminder emails, rescheduling, and cancelations as well as updating the business with any information necessary.

Bookings App: As there are online bookings quite often through other websites, Microsoft Bookings is offering the app in conjunction with Office 365. Through this businesses are given a unique webpage that works on all platforms such as PC, Mobile and Tablet where customers select times and dates from availability shown.

Cancelations & Confirmation: When a customer books an appointment they will automatically sent confirmation. From the email customers can re-schedule through a self-serve service on a link within the confirmation link. Businesses stand to gain from this as they can stop last minute cancelations by controlling the advanced notice through the app.

Split View: Another feature in the app is called Split View. This will help customers see what member of staff is available at certain times. As well as being able to view side by side to see which member of staff is available at the right time. The appointments made will also be viewed by staff after a booking has been made through Outlook and Google Calendar. This system will also be used to save customer details such as their name, address, email, notes and mobile number. This creates a customer list for future referencing.

Who needs Office 365? Members of staff are not required to have a license for Office 365 plus as more staff join the business the bookings list can be updated at no extra cost. But to Microsoft are only making Bookings available for those who subscribe to the “Office 365 Premium Plan”.

Additional features include:

  • Directions to all appointments with a valid address.
  • Colour-coded sections designed for each member of staff provide easy viewing.

Why Upgrade to Windows 10 Pro?

11th May 2017 by Luke Dodson

As most users currently use Microsoft’s basic Windows 10 home operating system there are a multiple reasons on why Windows 10 Pro can be worthwhile. Benefits from this do not only affect office workers but also avid PC users, families and small businesses. 

Windows update for business
This feature is very useful for businesses because Windows Pro gives the option to defer updates. Normally Microsoft will force patches and updates through to Home systems with an ability to delay for a few hours. This feature was designed so businesses can wait to update to see how the update will work to stop bugs affecting business PC’s. Through Windows Pro you are given a choice to put updates to one side for several months.

Assigned Access
Assigned Access allows admins on a network to restrict Windows devices such as a tablet to only run one constant app. This would be useful for business that uses technology for daily tasks such as signing in/up. Locking this tablet would make sure there is no inappropriate use on it.

Windows Hello
A new piece of software by Microsoft is Windows Hello. A new secure way of accessing your PC within a couple seconds through fingerprint readers or webcams. Not all devices are full compatible with this software as some PC or laptops do not have fingerprint readers. The tool itself is very easy to set up.

Once set up whenever your device is locked or booting up you can unlock all of its resources with details only you can have as a fingerprint or face/iris unique to every individual. The software takes security to another level because passwords can be broken with hacking programs but fingerprint recognition cannot be matched keeping all of your files safe. For business this will benefit devices with confidential files which can be accessed by customers or staff who cannot read the data will be locked out completely because of Windows Hello security.

BitLocker is encryption software used by users who are security conscious to fully secure devices from harm such as hacks or viruses to steal/corrupt important data. The software offers options to encrypt Boot Drives, Fixed Drives plus USB stick and external hard drives. It would work well for travelling as devices could be stolen or misplaced but with BitLocker encryption the files would be blocked via password. Once a drive or part of it is secured with a password, any files moved into there would be secure automatically. Vice versa files moved out will be automatically decrypted.

Work Network Domains
Only with Windows Professional supports joining and creating domains that allow PC’s to be added to a business network. With Windows Home you’ll be forced to use a Microsoft account over a local user. But bringing in a computer or laptop from home to use at work will need to have Windows Pro running to access files on the business server.

Remote Desktop
Windows Home and Pro can begin Remote Desktop connections; PC’s with Windows Home cannot be remotely controlled but only remotely assisted. This would be used for experts to help customers at home with any computer problems. Windows Pro users can fully be remote controlled so the master machine can control all the other PC’s resources.

Hyper-V is Microsoft virtualization which is used to wall off portions of a hard drive into a virtual PC. Virtualization is where users can create a secure operating environment within a PC to run different OS such as Linux or test builds of future Windows 10 or even previous.

Windows store for business
The windows store is a page where businesses can search, distribute or mange free or paid apps to Windows 10 devices in volume. The apps available could be used within a business to add applications to help make a system more efficient. One app called Drop Box could be used to drop files into a secure category where staff that need a file can easily locate and open.

Detecting Targeted Attacks with Hypervisor Introspection

11th April 2017 by Rebecca Marshall

Bitdefender Hypervisor Introspection (HVI), Bitdefender’s revolutionary security layer developed together with Citrix will enter its general availability stage this quarter.

The revolutionary solution, available for Citrix environments, is a new security layer exclusive to Bitdefender that gives enterprises a unique edge against targeted attacks.

Malware cannot reach it, and cannot hide from it!


Bitdefender HVI detects and secures infrastructures directly at hypervisor level, through a security virtual appliance, ensuring razor-sharp protection against targeted attacks with replacing or overlapping with the other security layers. Bitdefender HVI is complementary to and compatible with any existing security tools.


Positioned completely outside the operating system, with hardware-enforced isolation, and with no agent or drivers installed on the endpoints, Bitdefender Hypervisor Introspection is impossible to take down or compromise by rootkits or other kernel-level threats.


By focusing on techniques, rather than the payloads, Bitdefender HVI is able to stay ahead of attacks, and protect you against notorious attack gateways such as browser zero-days or spear-phishing emails with exploited files attached that are not visible from within the guest OS.

Be one of the first to try it out!

Request a demo:

Read more with our Detecting Targeted Attacks with Hypervisor Introspection Whitepaper

5 Simple Questions Results

18th April 2017 by Rebecca Marshall

1. What sort of infrastructure is your business running on?

Most commonly listed answers:

25% Microsoft
20% VMWare
16% HP
11% Cisco
7% HyperV
7% Virtualised

2. What are your workloads – generally read centric or do you write a lot of data?

49% Mostly Read Focused
35% Mostly equal read and write requirements
15% Mostly Write Focused

3. What are your core applications – SQL / No SQL Databases – VMWare VSAN – Microsoft Storage space etc.

Most commonly listed answers:

73% SQL
33% VMWare
18% Microsoft Products
13% HyperV

4. Are you utilising SSD in your servers and data storage appliances today?

64% SSD - No / Not yet
7% Some SSD
24% Yes / Mostly SSD

5. What are your data challenges over the next 6 months - & 12-18 months?

24% Maintain / No Expansion
24% Expansion Focused
16% Cloud Focused
13% Security Focused

Epson Workforce Pro: up to 96% lower energy consumption than lasers

15th March 2017 by Rebecca Marshall

Lower energy consumption

With up to 96% lower energy usage when compared with lasers. Epson Workforce Pro printers use a no heat technology that can help you save money on your power bills and also aid in meeting envrionmental targets.

Low waste

An independent consultant found Epson's WorkForce Pro models produced up to 94% less waste than lasers and copiers. With no ozone gas emitted and fewer parts to replace in cartridge changes Epson can provide lower cost ink replacements with guaranteed long lasting print quality (Epson's DURABrite Ultra and DURABrite Pro inks are also ISO 117988 certified).

Less cost per page

WorkForce Pro business inkjet printers are up to 50% cheaper per page than competitive colour lasers with high-capacity ink cartridges, plus twice as many prints per cartridge.

Think inkjet is for low use?

Epson have produced a unique printhead for business applications. Inkjet has, in the past, been considered to be only for home / lower use, but the efficiency, simplicity and economy of inkjet has now been adapted thanks to PrecisionCore, a scalable technology used in industrial systems such as large-scale label presses. The benefits, from this technology including reliability, waste reduction and reduced environmental impact, have been pasted into the WorkForce Pro models, allowing business to benefit from an inkjet solution.

Make the switch

If every business in the UK switched to Epson Business Inkjet printers, it would save enough power to run at least 60,000 households. To find out more about purchasing this technology get in touch or request a FREE PRINT ASSESSMENT to see how much your business could save with an Epson P365 solution.

Millgate are now on G-Cloud

25th August 2016 by John Levis
call charges

Millgate are pleased to announce we are now part of the G-Cloud programme.

G-Cloud is the Government initiative to provide a digital marketplace for Public Sector organisations looking to procure cloud computing services.

Millgate offer a range of Managed solutions including:

  • Hosted email
  • Hosted conferencing and messaging with presence
  • Identity management - Track and secure access to your network, includes Multi-Factor Authentication
  • Device Management - Windows, IOS, and Android devices
  • Security - Data Loss Prevention and in-depth reporting mean you always know where your data is and who is accessing it
  • Application management to ensure users only have access to applications they need
  • Microsoft Office 365 managed for you with support from our established in-house team

Millgate have been established for over 20 years and we can work with you from the advisory and planning stages through to implementation and the level of management and support you require.

To see our full range of Managed Services visit our G-Cloud listing here

It all starts with an initial call or a meeting, so get in touch today.

UK Business Calling changes

22nd May 2015 by Kevin Cheng
call charges

If your organisation uses a ‘non-geographic’ service number for people to contact you – that’s one beginning 08, 09 or 118 – you need to be aware of major changes to how these numbers are charged.

Research has found that telephone users are confused about how much it costs to call service numbers. This means people can lack confidence in these numbers, and sometimes avoid using them.

The new system will introduce greater confidence into this important market by enabling organisations to say how much calls to them will cost. The changes will be implemented on 1 July 2015 under the strapline ‘UK Calling’. The communications regulator Ofcom is working with major phone companies to communicate the changes to consumers.

In future, the cost to the consumer of calling a service number (starting 084, 087, 09 or 118) will be made up of two clear parts:

  • An access charge. This goes to the caller’s telephone company, charged as pence per minute.
  • A service charge. This is the remainder; it includes any revenue going to the service provider (that is you, the party being called), as well as revenue going to the ‘terminating call provider’ (or TCP: the company that provides the number to you).

In another change happening at the same time, all Freephone numbers beginning 0800 or 0808 are being made free for consumers to call from mobile phones, just as they usually are from landlines.

Millgate Connect partners with Truphone

29th January 2015 by Kevin Cheng

Millgate Connect is officially partnered with Truphone, delivering the most seamless international mobile service to their customers.

Truphone is an international mobile network offering excellent call quality, fast data speeds and reliable connections at local rates. Users can talk, text and download at local rates in 66 countries all covered in the bundle.

Simply choose the most suitable voice, data and text bundles that can work across teams in multiple countries. Users can even bring their contacts closer while at home by using multiple international numbers on a single SIM card, so the user’s contacts in the Zone can call you on a number that is local to them.

truphone_logoBeyond the Zones, Truphone offers low rate call charges in over 200 countries. This is because calls and data are routed to the nearest country in the “Truphone Zones”, giving the user better a connection and faster Internet access for less. And because Truphone uses advanced technology to monitor their network 24/7, we address problems even before they occur. So customers can benefit from high-quality support wherever they are.

Sam Bell, Director of Millgate Connect believes this could be one of the most exciting prospects in 2015. He explains, “Truphone’s service is the ideal solution for businesses that requires cross-border mobile service regularly, and it may significantly reduce our customers’ international mobile phone bills as well as creating a local presence in a foreign country.”

It also offers a VoIP service called “Tru App” which allows users to make calls and instant message over the Internet via their mobile device.

For more information on Truphone, Click here.

Party with Millgate at BETT 2015

13th January 2015 by Kevin Cheng

After the success of last year's cocktail stand, we’re taking it to another level as we're bringing 80’s disco to BETT this year with even more alcohol! Come and party with us on stand F381! As well as our favourite 80's music and an illuminated dance floor, we’ll be giving out FREE cocktails! In addition, we'll be sending out 7 inch chocolate pizzas if you give us a quote request!

Millgate provide IT and telecom solutions to the public sector across UK. Our key objective is to provide exceptional service to enhance our client’s organisation by effectively connecting people and information. Embracing the latest technologies, we have a wide variety of IT and telecom solutions to enhance schooling experience as well as injecting a burst of excitement into classrooms. We will survey, design and install any necessary hardware and software to meet your requirements, causing as little disruption as possible.

Millgate soar up this year's leader board of UK's Top 100 VARs

24th November 2014 by Kevin Cheng

We have soared up this year's leader board of the UK's top IT channels resellers by revenue, moving from 88th to 69th out of 15,000 resellers in UK.

Partnered with leading vendors including HP, Microsoft, Cisco, IBM, Dell and Lenovo, we have increased our revenue by 21.6 percent to £32.6million.

With an aim to become a £80million company, we have grown rapidly in the last few years expanding our ever-growing portfolio to telecoms as well as IT recruitment services.

Chris Calvert, Managing Director of Millgate said: “We are constantly looking for sales talents as we are expanding at a rapid rate. That was why we acquired the office next door in 2013 to occupy the growth. I am certain we could grow to £70m or £80m as we have a fantastic team here and I want to look after them.”

Millgate Launches Sales Academy to produce a new generation of IT talents

21th October 2014 by Kevin Cheng
Sales Academy

We have launched an sales academy to train new IT sales professionals. Teamed up with Hallam FM and Capital FM, the recruitment campaign has received over 80 applications from candidates with various backgrounds.

We have currently accepted nine candidates who will be trained for six months on various account management skills as well as our product range. If the project is successful, we will provide more positions in the future.

Chris Headon, our sales director strongly believes this will be a successful project. He explains, “From my experience, the sales people from different industries we have recruited have been more successful than the ones recruited from other IT companies. It’s this experience and knowledge that gave me the inspiration and vision to create our very own academy.”

The official start date of the academy is November 3rd 2014, and we are eager to welcome the new starters to the group.

Taylor Steele Associates is now ChannelGate

11th September 2014 by Kevin Cheng

We have renamed our recruitment company Taylor Steele Associates to ChannelGate Limited specialising in IT Recruitment.

After another successful year at the Millgate Group, we have renamed and rebranded our recruitment division to focus on the IT industry. We aim to unify all our marketing approaches, creating a much better experience for our customers, partners and employees.

ChannelGate offers a range of innovative IT recruitment and business growth solutions. Our main goal is to help our clients identify, select and retain the best IT sales and technical talents in the market.

Using our unique approach to recruitment, we will provide top class service and to make the daunting recruitment process more enjoyable.

Sheffex was a success!

4th June 2014 by Kevin Cheng

The sold-out Sheffex Exhibition on Monday 2nd June at Ponds Forge was a success for us.

We believe local b2b events like Sheffex can provide new opportunities for local businesses to showcase their products and services to each other, creating more business opportunities within the region.

We’ve been providing IT and Telecom Solutions since 1996 and although our head office is in Sheffield, majority of our clients are based in the south. That is why we want to promote ourselves locally as well as using local businesses for our marketing needs.

Giving free cocktails at Sheffex, our stand was kept busy throughout the day meeting many new local companies.

It was the right decision in exhibiting at Sheffex. We have already generated a couple of new customers on the day and are looking forward to attend more local business events in the future.

You can see our Sheffex photos by clicking here.

Sheffex Exhibition 2014

13th May 2014 by Kevin Cheng

We're exhibiting at the SheffEX Exhibition on 2nd June 2014 at Sheffield Ponds Forge International providing free consultation and advice on any business IT or Telecom issues.

Looking forward to meet you there!

We are ShoreTel's Authorised Champion Partner

1st May 2014 by Kevin Cheng

Today, we will be selling and delivering ShoreTel Unified Communication solutions as a new Authorised Champion Partner.

This partnership will satisfy the increasing demands for cost effective unified communication solutions for businesses.

“We can now offer various businesses integrated voice, video, data, and mobile communications on an open, distributed IP architecture,” said Sam Bell, the director of Millgate Connect Ltd. “This helps significantly reduce the complexity and costs typically associated with other solutions.”

Cocktails are going fast at the BETT Show!

22nd Jan 2014 by Kevin Cheng

Since the BETT show began, our bespoke cocktail bar have been kept busy throughout the day with many positive reviews. We are also giving out usb sticks and umbrellas!

Come and see us if you are an education organisation looking for IT supplies, support or telecom. The show ends on 25th January 2014 so book your free tickets now at BETT 2014.

Visit our stand Hall/Stand: F124 and enjoy a FREE cocktail. Click here to see photos of our stand on the first day.

We are platinum partners with Buffalo Technology!

8th Jan 2014 by Kevin Cheng

We are pleased to announce that we are a platinum partner with Buffalo Technology, a global manufacturer of innovative storage, multimedia, and wireless networking products.

Together, we aim to satisfy the needs of different businesses, providing cost-effective network attached storage (NAS), portable and desktop hard drives, multimedia players, Wireless LAN routers and a versatile line of USB flash drives.

Cocktails on Millgate at the BETT show!

19th Dec 2013 by Luke Jones

Millgate are pleased to be exhibiting at The Bett Show 2014 where we will be promoting our services and products from our bespoke cocktail bar stand, designed to make your visit more enjoyable.

Attending the event is the best way to see the latest technology and innovative solutions that inspire, in order to shape and improve the way people learn from the classroom to the boardroom. Visit our stand Hall/Stand: F124 and enjoy a FREE cocktail.

New identity & website for 2014

18th Dec 2013 by Kevin Cheng

After another successful year at Millgate, we have launch a brand new identity and website for 2014! We aim to unify all our marketing approach, creating a much better experience for our customers, partners and employees.

Our logo consists of 3 hexagons representing 3 divisions of Millgate: IT Solutions, IT Support and Business Telecom (Connect).

The inspiration of the hexagon configuration originated from beehives, which are hexagonally designed due to its efficiency in building strong structure using minimal materials. It metaphorically symbolises our cost efficient IT and telecom solutions as well as the strong connection with our clients, partners and employees.

The slogan “We are connected…” further amplifies our message of “relationship building” as well as connecting people and information. We aim to ensure everything stays connected within and around your business. Even when things don’t go to plan, we are here to support you and your business.

Want to know more about Millgate? Call us on 0114 242 7310 and see how we can help you.