Experienced a Cybersecurity incident? Our team can help you get things back on track. Get in touch today

Experienced a Cybersecurity incident? Get in touch today

Value-Adds

Extra services that make a big difference

Explore our value-added services backed by 29 years of expertise

What are Value-Adds?

At Millgate, we go beyond connectivity and hardware. Our value-added services are designed to give your business extra layers of security, compliance and convenience, helping you operate smarter and safer.

Inbound Services

Inbound Services

With our Inbound Services and Non-Geographic Number (NGN) solutions you can project professionalism everywhere, making it easy for customers to reach you helping you grow, stay accessible and stand out.

Music On-Hold

Music On-Hold

Create a personalised, polished, professional experience for your callers with custom on-hold messaging and music. Reinforce your brand, share important updates, and keep customers engaged while they wait.

Reporting & Analytics

Reporting & Analytics

Our reporting and analytics solutions provide clear, actionable and valuable insights into your call activity, helping you monitor performance, uncover trends, and optimise customer interactions.

Mobile Call Recording

Mobile Call Recording

Stay compliant and protect your business with secure mobile call recording. Ideal for regulated industries or businesses that need accurate records of customer interactions.

International Roaming

International Roaming

Keep your team connected worldwide with reliable roaming plans that balance coverage and cost, so your business stays productive worldwide without unexpected charges.

SafeWeb Business Insurance

SafeWeb Business Insurance

Protect your business against cyber threats and data breaches with SafeWeb. This comprehensive insurance solution gives you peace of mind and financial protection.

Why Millgate?

Millgate delivers end-to-end IT and communications solutions with expert support, tailored services and a commitment to helping businesses grow, adapt and succeed.

Tailored solutions

Tailored solutions for every business size and sector

We understand that every business is unique, which is why our solutions are designed to fit your specific goals, challenges, and industry requirements - whether you're a growing start-up, a mid-sized company, or a large enterprise. We will work with you to ensure success.

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Expert advice

Expert advice from our connectivity specialists

Our connectivity specialists take the time to understand your business. At Millgate our team have industry expertise and access to a broad network of leading connectivity providers so we deliver tailored, scalable solutions that support long-term growth and performance.

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End-to-end support

End-to-end support from sourcing to setup

From initial consultation to seamless setup, our in-house support team delivers comprehensive support every step of the way. We manage the process end-to-end, ensuring a smooth transition that aligns with your operational goals and future growth.

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Future-proof options

Future-proof options to keep your business ahead

We offer forward-thinking connectivity solutions designed to evolve with your business. Our expert team helps you stay ahead of the curve with scalable, reliable options that support innovation and long-term success.

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FAQs

Value-Adds FAQs

Value‑added services enhance your core solutions with additional security, insight, compliance and customer experience tools.

Inbound services include non‑geographic numbers and call handling solutions to improve accessibility and professionalism.

Mobile call recording supports compliance, quality monitoring and dispute resolution, particularly in regulated industries.

Yes. Reporting tools provide insight into call activity, performance trends and customer behaviour.

SafeWeb is a cyber insurance solution designed to protect businesses against cyber threats and financial impact from data breaches.

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WEBSITE LOGO's (WHITE) (1000 X 353 Px)
Akixi (2)
Three
WEBSITE LOGO's (WHITE) (1000 X 353 Px) (1)
3 (1)
Draytek
6
4
1
2 (1)
4 (1)
2
3
ITS
Vodafone
Elevate
O2
Jola
Gamma
EE Logo
Expo E
Pangea
BT
NFON
Zebra Technologies Logo Ver.2
Dell Technologies Logo Ver.2
BenQ Logo Ver.2
HPE Logo
Iiyama Logo
Cisco Logo
Sophos Logo
BenQ Logo
HP Logo
Neat Pro Partner Logo
Zebra Solution Partner Logo
Arctic Wolf Logo
Neat Pro Partner Logo Ver.2
ESET logo
Lenovo Logo Ver.2
WEBSITE LOGO's (WHITE) (1000 X 353 Px)
Akixi (2)
Three
WEBSITE LOGO's (WHITE) (1000 X 353 Px) (1)