What are Cloud Phone Solutions?
Cloud Phone Solutions, also known as Unified Communications (UC), combines voice, video, chat, and collaboration tools into a single platform. Your teams can communicate instantly, work from anywhere, and stay productive without switching between multiple apps or devices.
Why Cloud Phone Solutions?
Boost Productivity
Collaborate in real-time, reduce delays, and streamline workflows.
Enhance Flexibility
Access calls, meetings, and messages on any device, wherever your team is.
Reduce Costs
Simplify your communications infrastructure and consolidate multiple service providers.
Improve Customer Experience
Faster response times and seamless interactions with clients.
Scale Easily
Add users and features as your business grows.
Stay Ahead with AI
Capture conversations, surface insights, and make smarter business decisions.
Cloud Phone Solutions Features
Integrations That Work Where You Work
Seamlessly connect your communications with the tools your business already uses.
· CRM Integration: Automatically log calls, transcripts, and meeting notes into platforms like Salesforce, HubSpot, and Dynamics 365 - saving time and keeping records accurate.
· Microsoft Teams: Enhance Teams with advanced calling, AI transcription, and analytics while keeping the familiar interface your teams already know.
· Productivity Apps: Connect with calendars, email, and project management tools for a unified workflow
Contact UsAI Call Transcriptions & Insights
Automatically transcribe calls and meetings in real time, generate summaries, highlight key decisions, and log notes directly into your CRM.
Contact UsSecurity & Compliance
As the threat landscape evolves, voice is no longer the blind spot in cyber security. External threats are becoming more sophisticated, and each attack can deal a considerable amount of damage. Our solutions come with market-leading security credentials. Encryption, media path security, call authentication, and fraud detection are all integrated into the platforms.
Enterprise-grade security is ensured by zero-trust architecture, and additional compliance with ISO and NCSC frameworks . Our platforms offer role-based access controls and advanced monitoring to ensure your data says private and secure.
Contact UsCloud Based Flexibility
Millgate’s Unified Communications as a Service (UCaaS) solutions give you the freedom to scale, adapt and innovate, without the hassle of on-premise systems. Whether you're a growing SME or an established enterprise, our cloud-first approach ensures you're always connected.
Contact UsTailored Assessment Services
Our tailored assessment service is designed to help you make informed decisions about your communication needs, completely free and with no obligation. By working with a wide range of trusted vendors, we ensure that the solution we recommend is the best fit for your business, not just a one-size-fits-all option. Whether you're looking to upgrade, consolidate, or simply explore what's possible, our experts are here to guide you. Get in touch today to book your free connectivity assessment and start your journey toward smarter, more efficient communications.
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Why Millgate?
Millgate delivers end-to-end IT and communications solutions with expert support, tailored services and a commitment to helping businesses grow, adapt and succeed.
Tailored solutions for every business size and sector
We understand that every business is unique, which is why our solutions are designed to fit your specific goals, challenges, and industry requirements - whether you're a growing start-up, a mid-sized company, or a large enterprise. We will work with you to ensure success.
Contact UsExpert advice from our connectivity specialists
Our connectivity specialists take the time to understand your business. At Millgate our team have industry expertise and access to a broad network of leading connectivity providers so we deliver tailored, scalable solutions that support long-term growth and performance.
Contact UsEnd-to-end support from sourcing to setup
From initial consultation to seamless setup, our in-house support team delivers comprehensive support every step of the way. We manage the process end-to-end, ensuring a smooth transition that aligns with your operational goals and future growth.
Contact UsFuture-proof options to keep your business ahead
We offer forward-thinking connectivity solutions designed to evolve with your business. Our expert team helps you stay ahead of the curve with scalable, reliable options that support innovation and long-term success.
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