Featured Success Stories

Print smarter with Brother

Introducing Brother PrintSmart Essential

01 Purchase Your printer

Select and purchase your Brother printer through Millgate.

02 Choose your subscription

Pay a fixed monthly fee based on the number of pages you print or choose to pay as you go.

03 Remote printer set-up

Save time with automated supplies ordering and delivery.

Make printing effortless

Print remains essential, and SMBs need simple, flexible print services and subscriptions that offer the best value while reducing maintenance. Brother PrintSmart Essential – a subscription service that can be added to Brother devices – is designed with all of this in mind.

Offering remote contactless device set up, automated supplies ordering and delivery, and break/fix service, everything can be effortlessly managed through an easy-to-use portal for one fixed monthly fee.

Remote contactless set up

Get the most from your investment with remote set up and support for your new device. Brother will be in touch to make sure your service is up and running smoothly.

Automated supplies ordering delivery

Never run out of supplies with automatic supplies delivery and save time with automatic supplies ordering. Your PrintSmart Essential service will request new ink or toner before it runs out, so you can focus on business and not ordering new print supplies.

Reduce operating costs by locking in long-term savings

Save up to 40% on Brother Genuine Supplies vs manually buying your supplies. By subscribing to PrintSmart Essential, you will receive a substantial discount, compared to the cost of buying your print supplies transactionally – saving you the hassle of shopping around for the best deal when you run out.

4 hour response and next business day fix

Keep your business printing with no hidden costs and full business support. The PrintSmart Essential service includes manufacturer support for as long as you keep your subscription going when added at same time as device purchase.  This includes helpdesk support plus parts and onsite labour.

Change or cancel your subscription anytime

Flex or stop your service in line with the changing needs of your business. Businesses have changing needs, so to support your business we offer the ability to change your package once during your 12-month billing period. If you want to stop your service, no problem, simply let us know.

Control costs with one simple bill

Focus on your business and not your printer with one quarterly bill for all print related costs. The average business printer uses 11 new inks or toners per year; these are often unaccounted for costs. Take control of these costs with one predictable quarterly bill for all your business’s print requirements.

User-friendly customer portal

Manage your business print solution with an easy-to-use customer portal. Monitor and control your print usage, reduce downtime and contact technical support or request maintenance for your printer. Have peace of mind that you’re getting the service that you’re paying for.

Building a sustainable future

Brother’s service-led business models put customers in a great position to enhance their sustainability credentials by monitoring and improving paper usage, reducing power consumption and developing circular routes for supplies to be recycled and remanufactured into brand new products.


Brother’s market leading toner remanufacturing programme helps to reduce waste, extends product lifecycle and reduces environmental impact. 100% of Brother toner cartridges are either reused or recycled, with nothing going to landfill

Carbon Neutral

Dedicated carbon neutral recycling facilities support Brother’s toner cartridge return and recycle scheme. Each remanufactured toner cartridge saves on average 2.28kg of CO2.

Landfill Diversion

Globally, each year, Brother remanufacture around 2.6 million cartridges, achieving a reduction of around 5,900 tonnes of CO2. With this, not only is diversion from landfill assured, but your company’s carbon footprint is reduced.

Cool Earth

To complement the toner remanufacturing programme, Brother have partnered with deforestation charity Cool Earth for over a decade. Together they help local people in Peru and Papua New Guinea protect the rainforest. Since the partnership began, Brother has helped to protect over 70,000 hectares of rainforest: around 27 million trees with the capacity to store over 37 million tonnes of carbon.

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